FAQ

How does the necklace work?

The pendant has a small lens inside. Hold it up to the light (or shine your phone's flashlight behind it) and the photo you chose appears projected inside the pendant.

How do I send my photo?

After checkout we'll reach out by email to collect the photo you'd like to use. For best results, choose a well-lit photo with the face centered.

How long does it take to arrive?

Production takes 2–4 business days after we receive your photo, plus shipping time depending on your location.

What is it made of?

High-quality copper and stainless steel alloy, built for everyday wear, available in Silver, Gold, and Rose Gold.

Can I choose the pendant style?

Yes! Besides the classic Heart, we also offer Pet Paw, Cross, Double Heart, and Flower designs — available right on the product page.

Do you accept exchanges or returns?

Since each piece is personalized with your photo, we don't accept returns for change of mind, but we'll replace it free of charge if it arrives damaged.